Focus on our customers
Our sales and service departments form the heart of our work, in which we work closely with our event organizers and ticket customers. Through continuous optimization and the commitment of our teams, we achieve a high, solution-oriented standard.
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How we work
Areas of responsibility in sales and service at Reservix
Organizer acquisition
Our experienced acquisition experts not only acquire new event organizer partners, but also place particular emphasis on building long-term partnerships and stable networks. Our regional and genre-based approach enables us to offer customized solutions that are tailored to the specific needs of event organizers from a wide range of industries .
Organizer support
Promoter support at Reservix is a key component of our range of services. Through close and committed cooperation, our support ensures that the needs of event organizers are comprehensively met. This includes, for example, the individual analysis of requirements or the organization and implementation of training courses in the Reservix ticketing system. The support team has a great deal of experience in the event industry and is able to understand the needs of event organizers and offer tailor-made solutions.
Ticket dispatch
Our shipping department ensures that tickets reach the buyers safely and on time. We focus on efficiency and precision to ensure that the entire logistics process runs smoothly. We work with modern systems and processes to ensure that tickets are processed, dispatched and delivered correctly.
Ticket buyer customer service
Our colleagues in Ticket Buyer Support are responsible for answering questions, solving problems and supporting ticket buyers across various communication channels. This role plays a key role in increasing customer satisfaction and thus promoting the success of events and our company.
Get started in Sales & Service at Reservix
Whether you want to work full-time, are looking for an apprenticeship or are planning your next career move as a career changer. You'll find the right option with us.